Returns & Exchanges
At JVN Hair, we want you to love your hair journey; if you are not completely satisfied with your purchase, we offer easy returns on all products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your return is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery.
Pack and Ship
Securely pack the items in their original packaging, attach the shipping label, and drop the package off at any authorized carrier location.
Receive Your Refund
After our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing